Icryptoe ("Icryptoe", "we" or "we") is committed to protecting the privacy of our customers, and we take our data protection responsibilities very seriously.
This privacy policy describes how Icryptoe collects and processes your personal information through Icryptoe websites and mobile applications that reference this privacy policy. Icryptoe refers to an ecosystem consisting of Icryptoe websites, mobile applications, and other applications developed to provide Icryptoe services, including independently operated platforms, websites, and clients within the ecosystem.
Section 1 Definition
In this Privacy Policy ("Privacy Policy"):
Cookies "refer to data files placed on your device or computer, typically containing anonymous unique identifiers. These data can be used for authentication, identifying user sessions, user preferences, or any other purpose achieved by storing data on your computer. For more information about cookies and how to disable cookies, please refer to Section 6.
Icryptoe "refers to a set of related web pages and services located under a single domain named icryptoe.com.
"Log file" refers to tracking actions and data occurred on Icryptoe, including your IP address, browser type, Internet service provider, reference/exit page and date/time stamp.
"Personal Data" means (a) data that can be used to identify or made identifiable an individual and (b) Cookies, Log Files, Tages and Pixels.
"Tags" and "Pixels" means electronic files used to record information about how you browse the Icryptoe.
Section 2 General
This Privacy Policy relates to the Personal Data that we collect when you are using our services or visiting Icryptoe.
We would like to assure you that we are committed to the following principles of Personal Data protection:
2.1 Any Personal Data you provide us with will be secured and will be collected only for the purposes set forth in this Privacy Policy;
2.2 We will not rent or sell your Personal Data to any third party;
2.3 We promise to comply with certain principles of personal data protection in the General Data Protection Regulation;
2.4 We will provide you with the means to contact us regarding any questions or requests relating to this Privacy Policy or Personal Data.
2.5 By using our services or visiting Icryptoe you confirm your agreement with this Privacy Policy. In view of that if you do not agree with this Privacy Policy please kindly do not visit Icryptoe and do not use our services.
Section 3 Personal Data We Collect
If you use our services you may provide us with your e-mail address in order to receive relevant notifications.
When you visit Icryptoe we automatically collect certain information about your device (i.e. Cookies, Tags and Pixels and Log Files).
3.1 What personal information is collected and processed?
The personal information you provide includes:
3.1.1 Information to be filled in for account registration (name, email, password)
3.1.2 Bank Information for Credit/Debit Cards (Name, Account Address, City, Postal Code, Country, Region/State)
3.1.3 Payment Information (Card Number, Expiry Date, Card Security Code)
And automatically collected data includes
3.1.4 Usage Data: Visited pages, clicks, session duration, function usage
3.1.5 Devices and browsers: IP address, device identifier, browser type/version, operating system
3.1.6 Cookies and Tracking: HTTP Cookies, Web Beacons, and Similar Technologies for Analysis, Personalization, and Advertising
3.2 Information Disclosure
We will not sell your personal data. We may share your information with the following individuals:
3.2.1 According to the contract, the service provider representing us provides services such as custody, payment processing, and analysis.
3.2.2 Regulatory agencies (such as tax authorities, law enforcement agencies) as required by law.
3.2.3 Subsidiary companies, including other entities under the jurisdiction of Icryptoe.
3.2.4 Business transfer related to the merger or sale of assets (to be notified to you).
3.2.5 Any third party we hire must implement reasonable protective measures to safeguard your data.
3.3 Data Security
We implement management, technical, and physical controls to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no Internet transmission is 100% secure - the risk of using our services is borne by you.
Section 4 Processing Of Personal Data
The Personal Data is processed on the basis of (a) your consent or (b) provisions of law (including any relevant laws and regulations on counteracting money-laundering and terrorism financing) that authorise to process Personal Data.
The processing of your collected Personal Data is based on (a) your consent as you provide us with your e-mail address or (b) by visiting Icryptoe and using our services. You can withdraw your consent at any time by sending a relevant notification to our support service (see section Contacts details and rights below).
In order for us to provide our services, we will need to undertake collection, recording, organisation, storage, adaptation/alteration, retrieval, consultation, use, disclosure, erasure or destruction of your Personal Data, either among our affiliates or other authorised third parties.Icryptoe does not collect any sensitive Personal Data about you (i.e. gender, racial origin, financial position).
Icryptoe is concerned with protecting your privacy and has commercially reasonable technical and organizational measures to protect your Personal Data against unlawful or unauthorized access, use, abuse, loss and disclosure and store your Personal Data securely. We will also take all reasonable precautionary steps to ensure that our staff have received adequate training relating to Personal Data protection. Notwithstanding the fact that we use all reasonable efforts to protect your Personal Data, we cannot guarantee the absolute security of your Personal Data provided or collected through Icryptoe.
We may use your Personal Data for the following purposes:
(a)informing you of the status of the exchange;
(b)providing you with supporting documents;
(c)marketing purposes;
(d)improving Icryptoe and our services.
We may retain Personal Data even after the exchange has been completed if retention is reasonably necessary to comply with our obligations under applicable laws, rules and regulations or to meet regulatory requirements, resolve disputes or enforce this Privacy Policy or our obligations. We will retain your Personal Data for a reasonable period or as long as required by applicable laws, rules and regulations.
We do not knowingly and/or intentionally request to collect or collect Personal Data from any under-age individual. If a user submitting Personal Data is suspected of being under-age, we will require to cancel the exchange and will not allow continuing using our services. We will also take steps to delete the Personal Data as soon as possible.
Section 5 Why Does Icryptoe Need To Process My Personal Information?
5.1 Transaction Services. We use your personal information to process your orders and communicate with you regarding orders and services;
5.2 Communicate with you. We use your personal information to communicate with you regarding Icryptoe services;
5.3 We collect and process your personal data to comply with our Know Your Customer (KYC) obligations under applicable laws and regulations, including anti money laundering laws and regulations;
5.4 Provide, troubleshoot, and improve Icryptoe services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the availability and effectiveness of Icryptoe services.
5.5 Fraud Prevention and Credit Risk. We process personal information to prevent and detect fraud and abuse, in order to protect the security of our users, Icryptoe services, and others. We may also use scoring methods to assess and manage credit risk.
5.6 Improve our services. We process personal information to improve our services and provide you with a better user experience;
5.7 Recommendations and Personalization. We use your personal information to recommend features and services that you may be interested in, determine your preferences, and personalize your Icryptoe service experience;
Section 6 Cookies
When you visit Icryptoe our system automatically collects information about your visit, such as your browser type, your IP address, and the referring website. Such information is typically collected using Cookies, Log Files, Tages and Pixels and similar tools.
Based on your settings in the Cookie Consent Manager on your mobile device, the following information may be collected through cookies or similar technologies: your unique device identifier, mobile device IP address, information about your device's operating system, mobile operator, and your location information (to the extent permitted by applicable law).
Every time you visit our website, the system will prompt you to accept or reject cookies, and you can also customize your choices. According to the applicable laws in your region, the cookie banner on your browser will let you know how to accept or refuse cookies.
6.1 What is a cookie?
Cookie is a small text file stored on a user's device when they visit a website, which can be downloaded to a computer or mobile device. These files enable the website to recognize users' devices. Cookies retain information about user visits, such as the content viewed, language preferences, duration and time of the visit, and the advertisements visited. If cookies are only managed by Icryptoe, they are called "first party cookies", while cookies managed by external parties are called "third-party cookies".
6.2 Why do we use cookies and similar technologies?
Cookies are valuable tools that can perform various functions, such as enabling smooth navigation between pages, remembering your preferences, and enhancing the overall user experience. They can also help ensure that the ads you see online are more aligned with your interests and allow us to identify your preferences.
6.3 Does Icryptoe use cookies for marketing and analysis?
Yes, we may use the information collected from our cookies to identify user behavior and provide content and benefits based on your personal information, within the scope permitted by the laws of certain jurisdictions, and for the following other purposes.
In other cases, we may associate cookie information (including information in cookies placed through our advertisements on third-party websites) with identifiable individuals.
6.4 Do you use cookies from third-party companies?
Some of the cookies, web beacons, and other tracking and storage technologies we use come from third-party companies (third-party cookies) to provide us with network analysis and intelligence about our website, which can also be used to provide measurement services and targeted advertising.
6.5 What if I don't need cookies or similar tracking technologies?
After entering the Icryptoe website, you can set your preferences for cookies through our cookie banner. If you want to delete existing cookies from your device, you can use browser options to do so.
If you want to prevent cookies from being placed on your device in the future, you can modify the settings through our cookie banner. However, please note that deleting and blocking cookies may have an impact on your user experience.
Section 7 The Legal Basis For Our Use Of Personal Information
7.1 When we provide you with products or services or communicate with you, we fulfill the contract. This includes when we use your personal information to receive and process orders as well as to process payments.
7.2 Legal obligations; Comply with our legal obligations under applicable laws and regulations, as well as anti money laundering laws and regulations.
7.3 When we seek your consent to process your personal information for the specific purposes we communicate to you, your consent is given. When you agree to the processing of your personal information for a specific purpose, you may withdraw your consent at any time and we will cease processing your personal information for that purpose. Withdrawing consent does not affect the legality of processing based on consent prior to withdrawal.
7.4 Our legitimate interests and the interests of users, for example, when we detect and prevent fraud and abuse to protect the security of our users, ourselves, or others;
7.5 Fulfill the contract when we provide you with products or services or communicate with you about them. This includes when we use your personal information to receive and process orders as well as to process payments.
7.6 Our legitimate rights and interests to improve services;
7.7 When we seek your consent to process your personal information for the specific purposes we communicate to you, your consent is given. When you agree to the processing of your personal information for a specific purpose, you may withdraw your consent at any time and we will cease processing your personal information for that purpose. Withdrawing consent does not affect the legality of processing based on consent prior to withdrawal.
Section 8 How Long Do We Keep Your Personal Information?
We will retain your information as needed to provide our services, comply with legal obligations, or protect our or others' interests. Although retention requirements vary by country/region, we will develop internal retention policies based on how information is used. This includes considerations such as the time of information collection or creation, whether it is necessary to continue providing our services to you, whether we need to retain information to comply with our legal obligations, including AML/KYC compliance or other financial regulatory obligations, or information retention requirements. We also retain certain information when necessary to protect the safety, security, and integrity of our services, customers, and users. Our third-party electronic authentication provider collects and retains biometric information within other periods required by financial regulatory requirements or applicable laws.
The specific retention time is as follows:
8.1 As long as your account is active or we provide services to you as needed, we will retain your account information.
8.2 We will retain transaction and tax related data for at least 7 years (or longer if required by law).
8.3 We will delete or anonymize the aggregated usage logs after 36 months.
Section 9 Privacy Protection for Minors
This website and services are not intended for individuals under the age of 18, and we do not intentionally request or collect any information about individuals under the age of 18. If you are under 18 years old, please do not provide any personal information through websites or services. If the user or customer who submits personal information is suspected to be under 18 years old, we will require the relevant customer or user to close their account and take measures to delete the personal information as soon as possible.
Section 10 International Transfer
In order to promote our global operations and provide you with better services, Icryptoe、 Its subsidiaries, third-party partners, and service providers may transfer, store, and process your personal information globally. Your data may be transferred to your country or any other country/region where our service provider operates, and stored and processed in the corresponding location. We protect such transmissions in accordance with applicable legal mechanisms, such as standard contract terms and binding company rules.
Section 11 Your Privacy Rights
According to your jurisdiction, as described below, you have multiple rights related to your privacy and personal information protection. You have the right to request access, correction, and deletion of your personal information, and to demand data portability. In some cases, you may also object to our processing of your personal information or request that we restrict the processing of your personal information. In addition, when you agree to our processing of your personal information for specific purposes, you may withdraw your consent at any time. If you wish to exercise any of your rights, please contact us through the contact information displayed on the homepage of this website. In some cases, these rights may be restricted, for example, we can demonstrate that we have a legal requirement to process your personal data.
11.1 Access Rights: You have the right to confirm that your personal information has been processed and to obtain copies of it as well as certain information related to its processing;
11.2 Correction Right: You may request correction of inaccurate personal information or supplement it. You can also change the personal information in your account at any time.
11.3 Deletion Right: In certain circumstances, you may delete your personal information;
11.4 Right to object: You may object to the processing of your personal information for reasons related to your specific situation. For example, you have the right to object to our reliance on legitimate interests or processing of your data for direct marketing purposes;
11.5 Right to restrict processing: In certain circumstances, you have the right to temporarily restrict our processing of your personal information, provided that there are legitimate reasons for doing so. If it is necessary to defend legal claims or any other exceptions allowed by applicable law, we may continue to process your personal information;
11.6 Portability Rights: In certain circumstances, you may request to receive the personal information you provide to us in a structured, commonly used, and machine-readable format, or where possible, we may directly communicate your personal information to another data controller on your behalf;
11.7 Right to withdraw consent: You have the right to withdraw your consent at any time for processing that requires your consent. The exercise of this right does not affect the legality of processing based on withdrawal of consent;
11.8 Right to file complaints with relevant data protection agencies: We hope that we can address any questions you may have about our handling of your personal information. However, if you have unresolved issues, you also have the right to file a complaint with the relevant data protection committee or the data protection agency where you reside, work, or believe that a data protection violation has occurred.
In order to protect your privacy and security, we may take measures to verify your identity before complying with your request. If we are unable to verify your identity, we may refuse your request.
Section 12 Disclaimer And Limitation Of Liability
No financial advice: All data and content are provided "as is" for reference only. You should not rely on our information for investment, loan, borrowing, or tax decisions.
Accuracy: We strive to provide the latest and accurate data, but cannot guarantee completeness or timeliness.
Limitation: To the maximum extent permitted by law, we and our affiliates, managers, employees, or partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use (or inability to use) our services, even if informed of the possibility of such damages.
